Lennox Manager, Category/Merchandising Management in Richardson, Texas

Company Overview

Lennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets.

Beginning over a century ago, Lennox International has built a strong heritage of Innovation and Responsibility. Our position as an innovation leader continually inspires us to promote more efficient energy use and a healthier environment through our product operations. Our engaged and diverse workforce is committed to providing climate control solutions that provide the most value and comfort for our customers.

We are proud to have instilled a shared sense of responsibility and commitment among our approximately 10,000 employees located throughout North America, South America, Europe, Asia, and Australia.

Job Description

The Manager, Category/Merchandising Management will develop strategic product roadmaps for current and future parts and supplies to be sold in Lennox’ B2B distribution/retail North American network (for Lennox Residential & Commercial businesses, based in the Richardson, TX corporate offices). This position will serve to provide both strategic and tactical support to Lennox Stores throughout North America to ensure maximum support is provided to customers in pursuit of having the most profitable portfolio of parts and supplies.

This Lennox Stores role will lead product determination and define supplier strategies, including creating business cases, competitive analyses, pricing, positioning and contributing to the selling strategies. Teaming with Marketing & Merchandising for product launches and ongoing product growth strategies is critical. This position reports to the Senior Manager, Category Management.

Lennox Stores is a network of 200 + locations throughout the US and Canada that provide repair and replacement parts and equipment to professional installers and HVAC businesses.

Responsibilities include:


  • Oversee the management of several product categories (50+ manufacturers of after-market parts & supplies) to Lennox Stores.

  • Lead ongoing Line Reviews to add new products to the Lennox Stores portfolio, negotiating: new products, growth strategies, marketing investments and lowest costs

  • Conduct comparative analysis against competitors and provide strategic planning of categories and product direction.

  • Stay current with HVAC trends and technical needs of HVAC dealers/contractors.


  • Individual contributor lead, with responsibilities for several parts & supplies product categories.

  • Part of team of Category Managers, collaborating on strategic and tactical processes.

  • Work closely with Marketing and Merchandising as part of the Product Launch Team for all logistics of a product launch, including packaging, labeling, merchandising and promotion.

  • Work closely with Supply Chain to determine product placement (Lennox Distribution Centers, Lennox Retail Stores and Supplier direct ship).


  • Oversee the category management of all parts & supplies suppliers, including contracts, supplier report cards and growth initiatives. Assure revenue and margin gain assumptions are realized.

  • Research, analyze and recommend pricing for products.

  • Work with and coordinate information sharing between Sales, Customer Service, Technical Support, Marketing, Supply Chain, Sourcing/Purchasing and Operations.



  • Bachelor Degree required.

  • Prior experience managing supplier relations

  • 3 years experience in product/category/merchandising management preferred

Additional Information

  • 10 -20% travel

  • Strong financial aptitude

  • Business / Market development

  • Market Research

  • Product / Brand Management

  • HVAC or B2B distribution experience preferred

Requisition # 2018-14007

Shift / Hours Regular

Lennox International is an Equal Opportunity Employer and supports a diverse, inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, transgender status, sexual orientation, national origin, genetics, disability, age, or veteran status.

Applicants with Disabilities

If you are an individual with a disability or a disabled veteran who is unable to use our online tools to search and apply for jobs, you may request a reasonable accommodation by contacting us at Recruitment@Lennoxintl.com

E-Verify Participation

For jobs located within the United States, LII participates in the Electronic Employment Verification Program known as E-Verify.

Please visit the E-Verify website for more information on this program.