Lennox IT Systems and Process Analyst – Supply Chain in Richardson, Texas

Company Overview

Lennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets.

Beginning over a century ago, Lennox International has built a strong heritage of Innovation and Responsibility. Our position as an innovation leader continually inspires us to promote more efficient energy use and a healthier environment through our product operations. Our engaged and diverse workforce is committed to providing climate control solutions that provide the most value and comfort for our customers.

We are proud to have instilled a shared sense of responsibility and commitment among our approximately 10,000 employees located throughout North America, South America, Europe, Asia, and Australia.

Job Description

A IT Analyst is a key position that partners with supply chain stakeholders in the organization to create leading edge, well-defined technology plans and solutions that are aligned to Lennox IT and Business Strategy. This role will be focusing on the supply chain domain, specifically procurement to pay process, but not limited to just this process.

  • Supports the functional requirements of business processes: Documenting as is and evolving procedures. Evaluating current operations against industry best in class practices. Identify opportunities to streamline workflows and identify root causes for receiving issues.

  • Supports and administers procure-to-pay system based on business requirements

  • Supports procurement application upgrades, testing, and releases coordinating with the business stakeholders and users

  • Will be level 1 or 2 support assisting the business users with using the application effectively

  • Liaison and work with the procure to pay SaaS vendor on issues and escalation

  • Devises or modifies procedures to solve complex problems

  • Identifies challenges, opportunities and gaps in the business process and helps develop technologies to address them

  • Assists the business and IT on architectural alternatives by clearly articulating the implications of each, short and long term solution

  • Identifies and communicates risks (business, application, technical) associated with component or application implementation at the business level, and enterprise level

  • Supports and participates in business and architecture sessions

  • Responsible for devising solutions, solution architecture descriptions, and subsequent monitoring and governance of their implementation

  • Designs and implements business solutions that link disparate processes and application systems

  • Evaluates the business process architecture and ensures it is flexible enough to support incremental development, ongoing maintenance, and future enhancements to the system architecture

  • Translates business objectives and processes into a conceptual architecture that describes key functional and non-functional requirements

  • Works with Enterprise and Application Architects to ensure business process is considered during technical design

  • Accountable for quality of the solution through the SDLC process.

  • Documents the “as-is” business process and use business process reengineering techniques to identify and unclog process bottlenecks

  • Provides essential input as Subject Matter Expert (SME) to any major business process or business product-altering project

  • Works with the Segment Delivery Organization to communicate the business process strategy and vision; facilitates business process review meetings with the business stakeholders

  • Advise on functionality, costs, benefits, and implementation requirements of technology solutions

  • Recommend and implement information technology solutions in support of business operations

Core Competency –

  • Domain experience - Supply Chain, Procure-To-Pay

  • SAP, any Procure-to-Pay application – Preferred skills


  • Requires a bachelor’s degree or an equivalent combination of education and experience.

  • A background in procure-to-pay systems is a must have.

  • Previous experience as an IT Analyst on multiple procure-to-pay projects – must have

  • Broad knowledge of and experience with a wide variety of application technologies, platforms, and tools including web-based systems, databases, middleware/integration technologies, security, and infrastructure.

  • Proven track record of building technical and business relationships

  • Proven track record of driving decisions collaboratively, resolving conflicts and ensuring follow through

  • Problem-solving mentality leveraging internal and/or external resources, where and when needed, to do what’s right for the customer and for the organization (i.e. think through workarounds, evaluate risk of various deployment options, etc.)

  • Strong consulting and training skills along with excellent communication and collaboration skills.

  • Ability to lead small to medium sized projects with an end-to-end view into planning, organization and execution

  • Technology design experience

  • Excellent written, verbal, and presentation communication skills

  • Excellent analytical and technical skills

  • High level of motivation, self-starter, excellent at follow-up, team-player with ability to deliver within defined timelines, work under limited supervision and oversight

  • 3-5 Years domain experience

  • Willing to travel periodically based on business need - limited

Requisition # 2018-15154

Category Information Technology

Shift / Hours Regular

Lennox International is an Equal Opportunity Employer and supports a diverse, inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, transgender status, sexual orientation, national origin, genetics, disability, age, or veteran status.

Applicants with Disabilities

If you are an individual with a disability or a disabled veteran who is unable to use our online tools to search and apply for jobs, you may request a reasonable accommodation by contacting us at Recruitment@Lennoxintl.com

E-Verify Participation

For jobs located within the United States, LII participates in the Electronic Employment Verification Program known as E-Verify.

Please visit the E-Verify website for more information on this program.